Course Hub - Payment Plan Issue (An error occured saving the basket item: PaymentPlan requires a membership, but none are available and applicable. Please contact the centre)

Course Hub - Payment Plan Issue (An error occured saving the basket item: PaymentPlan requires a membership, but none are available and applicable. Please contact the centre)

When members are not able to book classes on Course Hub and the following prompt shows up:


This is because the current price line for the default membership associated with this payment plan is not included.

Let's take Lanie-Grace Massey as an example.

Choosing the Xperience One Concession as a Payment generates the error prompt above.


You would need to check the Payment Plan that is used via Course Pro.

Settings > Members > Payment Plans > Xperience 1 (Edit)


Need to make sure you are selecting XP1 CONCESSION, it should be a little bit gray if selected.


On the Edit Payment Option > HomePortal, click Edit


Take note of the Default Membership Number, which is the Default Price Line.


Scroll down until you see Memberships > Edit



It needs to be on the Selected Memberships. It was not there originally, so I had to add it to sort the issue for Active4Today.